Last updated: 28 April 2026

1. Introduction

Cre8tive Commercial Pty Ltd ("we", "our", "us") is committed to protecting your privacy and handling personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

- Name

- Phone number

- Email address

- Business name (if applicable)

- Enquiry or project details

- Information provided through communications

We may also collect non-personal information such as IP address, browser type, device information, and website usage data.

3. How We Collect Personal Information

- Submitting enquiry or contact forms

- Requesting quotes or services

- Communicating via phone or email

- Using our website (cookies and analytics)

4. Why We Collect Your Information

- Responding to enquiries and providing quotes

- Delivering and managing services

- Communicating about projects

- Improving services and website

• Maintaining records

- Complying with legal obligations

5. Disclosure of Personal Information

- Employees and contractors

- Subcontractors, suppliers, consultants

- IT service providers

- Professional advisors

- Authorities where required by law

We do not sell or rent personal information.

6. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools to improve functionality, user experience, and analyse traffic. You can disable cookies in your browser settings.

7. Marketing and Communications

We may use your contact details to respond to enquiries or provide information about our services. You may opt out of communications at any time.

8. Storage and Security

We take reasonable steps to protect personal information, however no internet transmission is completely secure.

9. Overseas Disclosure

Some providers may store data overseas. We take reasonable steps to ensure compliance with Australian standards.

10. Access and Correction

You may request access to or correction of your personal information at any time.

11. Retention of Information

We retain personal information only as long as necessary for business or legal purposes.

12. Complaints

If you believe your privacy has been breached, you may contact us at [email protected]. You may also contact the Office of the Australian Information Commissioner (OAIC).

13. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will be available on our website.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at: [email protected]